Would definitely go back, I appreciated the place, it met every demand.

Views are much to be desired.

ming garden hotel & residences in kota kinabalu was a pleasant surprise on our romantic trip. the hotel exceeded our expectations with its excellent staff, comfortable and clean rooms, and great wifi reception. the location, just a short walk from the beautiful seafront promenade, was an added bonus.

Pool policy for kids can be improved.

During our recent stay at Ming Garden Hotel & Residences, we were pleasantly surprised by the convenient location and the warm welcome we received upon arrival. The hotel staff was friendly, accommodating, and went out of their way to make us feel comfortable. Additionally, we were grateful for the discount we received through Booking.com, which made our stay even more affordable.

Everything was pretty good, the staff especially. The room was nice and the swimming pool is also worth mentioning.

The staff, although very nice, was surprisingly slow. Eating dinner easily became a 1.5 h activity. Also the internet connection was incredibly slow, if at all functioning.

Because it is still new, the rooms are still well maintained. The staff are friendly and helpful. There is adequate parking spaces. Overall good.

I had a fantastic stay at a hotel in Kota Kinabalu. The location was perfect, with malls and the airport nearby. The staff were friendly and the room was comfortable. The breakfast spread was amazing, with plenty of options to choose from. I especially loved the surprise Xmas cookies they gave us on Christmas Eve. I highly recommend this hotel for families and friends looking for a cozy and enjoyable stay.

The only thing that hotel provide is the shuttle bus but limit of time and passenger.

the rate of the hotel is far expensive and there is no extra facility like TV channel. The food are also very expensive and the service level is poor. The hotel does not know how to confirm a check in service for business ppl like us.

Swimming pool is good and i like it very much....

Services is quite slow..

The hotel offers marvelous meals in the morning, with fine food. the staff are outstandingly accommodating and pleasant, offering wake-up service and ironing free of charge. - It boasts a favorable and magnificent location, worth visiting the Downtown Kota Kinabalu district.

like the facilities and the environment

its to expensive... unless with discount I can stay there

Good food..a lot of choices.....especially breakfast and dinner. Free internet.... Playground very good my baby girl really...enjoy it....keep it up..

We had a fantastic stay at this hotel. The room was spacious and had all the facilities we needed. The hotel is conveniently located, only 15 minutes away from the airport and less than 30 minutes from most tourist spots in this city. Additionally, it is situated in front of the Imago shopping mall, making it convenient for shopping and dining options. The staff were friendly and the room service was quick. The hotel was clean and well-maintained.

N/A

Rooms are new, clean, spacious and hotel is located within city center

We are a regular guest to Ming since it opened for business, but recently when we booked we were given a stinky smoking room despite stating for a non-smoker'S. When my husband requested to change to a non- smoking room the receptionist refused and said he will have to upgrade room if he wanted that.. I went to see that receptionist and showed our booking clearly indicating a non smoking room request & informed her we are a regular there. Frankly, if she had refused again or forced that room 310 on us.. We'd walk off and it'll be the last

It was great. I stayed here with my husband for Valentines' Day and the staff were excellent. The room was very comfortable. And alot of options were given to the hotel customers during buffet meals.

However on the last day of our stay, the lift temporary broke down.. i suppose, in the morning lasting for about 15 minutes I think? Other that that it was okay. It seldom happens as I can see the surprise in the staffs' face. But the problem was solved quickly when a hotel technician came.

The staff at Ming Garden Hotel & Residences were outstandingly accommodating. the hotel is conveniently located not far from a large shopping mall and interesting places like the Filipina Market. - We found Radha's Banana Leaf for dinner, which is at a medium distance from the property.